News & Community - Westward Energy Services

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What our customers say...

I just wanted to let you know that we have just had our boiler serviced yesterday by one of your engineers by the name of Rhys. Firstly he was very courteous to myself and my wife and was very professional in his servicing. Nothing was overlooked during the time whilst at our property. We both commented after he left that you should be made aware of what a Diamond you are lucky to have and hopefully you can let him know that some customers do appreciate his diligent work and his pleasant manner. To be honest I kept him outside his van for 5 minutes talking about his love of Rugby for which I used to play locally many years ago against his home Village. Thank you for sending us such a delightful engineer. Mr Hill (Carmarthen) - September 2023

On Monday I was attended by one of your engineers with an apprentice to replace a radiator and service the boiler. For the last few years I have had a recurring boiler problem that none of your engineers have been able to cure until now. This engineer was diligent and used his expertise to cure the problem and now the boiler is once again working more efficiently than it has done for a long time. Please pass on my thanks to him (and consider giving him a raise!) for returning the boiler to its past operation. Mr Griffiths (Ammanford) - April 2023