Great Viessmann Vitocal training yesterday to add to our air source heat pump knowledge.
I want to compliment Lee on his excellent manner. He had patience and a bonus was he was a Welsh speaker. He was very thorough throughout the time he was at the property. I am grateful to the company for dealing with my call so efficiently and will recommend Westward in future. Mr Griffiths (Ammanford) - November 2022
I would like congratulate you for your great customer service following an annual service check yesterday. The engineer had to cap off our boiler. Seeing that we had a newborn child he was very apologetic and arranged for the repair to be made the same day. We were very happy with both engineers and the service we received. Thank you very much. Mr Evans (Swansea) - November 2022
I would like to thank Peter for the extraordinarily good job he has just done in my property. I have struggled for almost a year with ridiculously low water pressure in this property and no-one has yet been able to race the fault until today. Thanks to Peter, I now have near normal pressure and what is more, the risk to my white goods becoming damaged by this fault is no longer a problem. Peter went above and beyond the call of duty to solve this issue, for which I am most grateful. Mrs Hart (Carmarthen) - August 2022
Just wanted to say thank you. Paul and Olly did a wonderful job yesterday sorting out my boiler. Much appreciated. Mrs Hook (Swansea) - August 2022
Recently we had our heating system serviced. For the first time in over 2 years we have seen a noticeable improvement. The young man "Rhys" who did the service was professional and courteous. Other neighbors who do not use the internet have said the same. Previously we have had sub-contractors for many years. If we have a choice we would always choose a Westward engineer. Many years ago we had one of your engineers for a number of times his name was "Rob" another fine representative of your company. Thank you for your service. Mr Dew (Ammanford) - July 2022