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Thankyou for sending Paul to check out our leaking boiler. He was excellent, very polite and well mannered. The boiler was repaired very quickly and we no longer have any problems. Miss Morgan (Swansea) - January 2023
I was really impressed by the way your plumbing engineer fixed my central heating boiler problem today. He was very courteous and efficient! Mrs Rees (Swansea) - December 2022
Hi, I just wanted to say a massive thank you to the lad that came out on Friday evening (2.12.22) and today (5.12.22). I didn't catch his name but he was very polite and kind. Just wanted him to have some good feed back, he fixed the boiler and put a new dial on my thermostat. Thank you. Mrs Rees (Neath) - December 2022
I want to compliment Lee on his excellent manner. He had patience and a bonus was he was a Welsh speaker. He was very thorough throughout the time he was at the property. I am grateful to the company for dealing with my call so efficiently and will recommend Westward in future. Mr Griffiths (Ammanford) - November 2022
I would like congratulate you for your great customer service following an annual service check yesterday. The engineer had to cap off our boiler. Seeing that we had a newborn child he was very apologetic and arranged for the repair to be made the same day. We were very happy with both engineers and the service we received. Thank you very much. Mr Evans (Swansea) - November 2022